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澳大利亚的公共交通供应商们正在努力消除障碍并为所有乘客提高便捷性。在这一集中,Rui将与阿德莱德有轨电车的乘客服务助理Arafat谈论阿德莱德地铁、公共汽车、有轨电车提供的无障碍服务 (adelaidemetro.com.au)。

Public transport providers in Australia are trying hard to remove barriers and improve accessibility for all passengers. In this episode, Rui will talk with Arafat, who is a passenger service assistant at Adelaide Metro (adelaidemetro.com.au), about the accessibility services that Adelaide Metro provides.

About the guest speaker

About the guest speaker

Arafat 是 Keolis Downer 的一名有轨电车乘客服务助理,他在阿德莱德公交部门工作。Arafat 会说英语、普通话和土耳其语。他很喜欢乘客服务助理的工作,因为他可以有机会接触和协助来自不同文化、说不同语言和不同需求的乘客。

Arafat is a passenger service assistant from Keolis Downer and he works in Adelaide Metro. Arafat can speak English, Mandarin and Turkish. He enjoys working as a passenger service assistant as it provides him with the opportunity to engage and assist passengers who come from different cultures, speak different languages and may have different needs.

Interview by
Rui Zhou

Rui来自中国大陆,她在阿德莱德修读了社会工作硕士学位,现在残障护理业从事社会工作。她深知残障人士是一个多元化群体,他们经历不同、能力各异,抱负有别。她认为,不论人们之间的差别有多大,每个人都应当享有平等权利、人格尊严,以及在教育、就业、获取服务和参与社会生活的平等机会。 
工作之余,Rui喜欢露营和丛林健步。此外,她还喜欢各种动物。她有一只三岁的橘黄色猫,近期还准备再养一只狗... read moreGo to page where you can read more about Rui Zhou

Interview by
Rui Zhou

Rui was born and raised in mainland China, and came to Adelaide for her Master of Social Work degree as an international student. Now she works as a social worker in the disability sector. She... read moreGo to page where you can read more about Rui Zhou